Old AR Recovery Services
Recover Revenue You've Already Earned
Specialized in pursuing aged, denied, and written-off accounts receivable — bringing cash back into your practice without disrupting your current billing cycle.
Old AR Recovery — explained simply
Old Accounts Receivable (AR) Recovery is the systematic process of collecting revenue from claims that have aged past 90 days — including denied, underpaid, and previously written-off balances. Every dollar that sits unresolved in your aged AR report is revenue your practice has already earned but not yet received.When old AR goes unaddressed — even briefly — the losses compound fast. A missed appeal window turns a payable claim into a permanent write-off. An unworked denial sits until the filing deadline passes. Slow payer follow-up stalls cash flow for months. Multiply those across hundreds of aging claims and the losses can reach tens of thousands of dollars annually.At DocBill360, we take complete ownership of your aged AR. Our specialists are trained in your specialty’s payer rules, denial patterns, and appeal timelines — so you’re not just outsourcing a task, you’re gaining a dedicated team that treats your outstanding revenue like their own.
Complete old AR recovery, built around your practice
our services
AR Audit & Analysis
We pull your complete aged trial balance and categorize every unpaid claim by payer, age bucket, denial code, and recovery probability — so we know exactly where your money is before we start.
Denial Re-processing
Every denied claim is reviewed for root cause — coding errors, missing documents, eligibility gaps — then corrected and resubmitted with full supporting documentation for maximum recovery.
Formal Appeals
When a denial is unjustified, we file written and regulatory appeals with supporting clinical records. We track every appeal to final adjudication — no appeal is allowed to age and die silently.
Payer Escalation
Unpaid and stalled claims are escalated directly through payer provider relations channels. We make the calls, send the correspondence, and follow up at every stage until resolution.
Patient Balance Reco
Outstanding patient balances are pursued with compliant, sensitive outreach — including payment plan setup and financial counseling — ensuring collections without damaging patient relationships.
Reporting & Insights
You receive weekly recovery reports covering amounts collected, claims in progress, denial trends, and root cause insights — giving your team the data needed to prevent AR from aging again.
Our Old AR Recovery Process — step by step
Here’s exactly what happens when you hand DocBill360 your aged AR. Every account is worked by a specialist until it’s resolved — nothing gets written off unnecessarily.
01
AR Bucket Analysis
We segment your aged AR by payer, claim age, denial reason, and value to prioritize top-recovery accounts first.
02
Claim Status Verification
We contact payers directly to confirm real-time claim status and identify payment delays.
03
Root Cause Identification
Every stuck claim is diagnosed — documentation gaps, coding errors, filing issues, or payer delays.
01
Correction & Resubmission
Fixable claims are corrected, appealed, or resubmitted with proper documentation to secure payment.
02
Payer Escalation
Stalled claims are escalated through payer supervisors to force resolution.
03
Recovery Reporting & Write-off Review
Full visibility into what's recovered, in progress, or uncollectable — so nothing lingers unresolved.
Most practices don't know how much old AR they're sitting on
The average practice carries thousands of dollars in claims aged past 90 days — quietly slipping toward the timely-filing deadline where they become uncollectable forever. Not tracked. Not worked. Just aging. For a practice with $500K in annual billing, that’s often $30,000–$50,000 sitting untouched in old AR. DocBill360 exists to go back, recover it, and close the loop.
Old claims get buried, not worked
Once a claim ages past 60–90 days, it falls out of the daily workflow. In-house teams are busy working new claims — old AR sits untouched until it's too late to appeal.
Timely filing limits don't wait
Every payer has a deadline to appeal or resubmit. Once it passes, that claim is gone — permanently written off. A single missed 120-day window can mean thousands in lost revenue per claim.
Specialists who chase every old dollar
DocBill360 assigns dedicated AR recovery specialists to your aged claims. Every bucket — 30/60/90/120+ days — is worked, escalated, and resolved before it's written off.
RCM expertise across every major specialty
Each specialty has its own coding systems, documentation requirements, and payer rules. We have dedicated billing teams trained in all of the following — and more.
Cardiology
Complex procedure coding
Neurology
EEG, EMG, neuro billing
OB/GYN
Maternity global billing
Oncology
Drug admin codes
Orthopedics
Surgical & PT billing
Gastroenterology
Endoscopy coding
Psychiatry
Mental health billing
Physical Therapy
Timed service billing
Ready to stop losing revenue?
Book a free 30-minute consultation. We’ll review your current billing setup, identify revenue gaps, and share a customized proposal — at no cost and no obligation.
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