Terms & Conditions
DocBill360 provides medical billing and revenue cycle management services to healthcare providers. Our goal is to simplify billing processes, improve financial efficiency, and allow providers to focus on patient care.
1. Services Provided
DocBill360 offers medical billing solutions, insurance claims processing, revenue cycle management, and compliance support for healthcare providers.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information necessary for medical billing and claims processing.
- Comply with all applicable laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act).
- Use our services only for lawful purposes and refrain from fraudulent or unauthorized activities.
Failure to comply with these responsibilities may result in service termination.
3. Payment and Fees
- Payment terms will be outlined in your service agreement with DocBill360.
- Late payments may incur additional fees or lead to service suspension.
- Fees are subject to change with prior notice.
4. Confidentiality and Data Protection
- DocBill360 follows strict security protocols to protect Protected Health Information (PHI) and Personally Identifiable Information (PII) in compliance with HIPAA and other applicable regulations.
- We implement industry-standard encryption and access controls to safeguard your data.
However, while we take all reasonable precautions, no electronic transmission is 100% secure. Clients must also implement appropriate security measures on their end.
5. Limitation of Liability
- DocBill360 is not responsible for errors resulting from inaccurate data provided by clients.
- We do not guarantee that all claims will be approved by insurance providers, as approval depends on third-party payers.
- We are not liable for delays, losses, or disruptions caused by external factors beyond our control.
6. Termination of Services
We reserve the right to suspend or terminate services if:
- You violate these Terms or any legal or regulatory requirements.
- Payment obligations are not met.
- There is evidence of fraud, misuse, or unethical conduct.
Clients may also terminate their agreement with prior written notice, as specified in the service agreement.
7. Changes to Terms
DocBill360 reserves the right to modify these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
📧 info@docbill360.com
📍 800 Bonaventure Way, Suite 166, SugarLand TX 77479